![]() ![]() I have the official Mitel document on replacing the HQ server but I'm wondering if any of the steps differ when dealing with a DVS. I've replaced/upgraded DVS servers back in the day before Connect but I'm looking for guidance on the current procedure. But apparently I can't have two Hunt Groups with the DID selected - which I thought I would need if I had the two different day Schedules. My thinking was the first Hunt Group had to have the DID selected but all others after the first one do not. However, I tried to Copy the first Hunt Group (where our primary DID is selected) and it's saying "There are no numbers available for the selected DID range". I figured out how to create two new Schedules (Mon, Tue, Thu and Fri) and a second for Wed only. They now want to make an exception for one day a week (Wednesdays) where different Extensions will ring for the first 4 Rings, but the same Extensions in the second Hunt Group. After 4 Rings, it moves to the second Hunt Group (no DID set) with a lot more Extensions so someone will eventually answer the call. ![]() We have 2 Hunt Groups listed - the first contains 3 Extensions and is set to Ring up to 4 times on our primary DID Number. Please forgive me, but I was designated the Administrator for our company, and up until now, I've done basic administrative tasks but was just asked for something out of the ordinary. ![]()
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